Terms & Conditions
Last updated: February 2025
1. Acceptance of Terms
By requesting an account, using our website, or accessing AirLink services, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our services.
2. Service Description
AirLink provides professional email connectivity services, including domain-based email provisioning, account management, and related support. Services are subject to approval and availability.
3. Account Request and Approval
All account requests are reviewed prior to activation. We reserve the right to approve, modify, or deny requests at our discretion to maintain service quality and security standards.
4. Acceptable Use
You agree to use our services only for lawful purposes. Prohibited activities include but are not limited to:
- Spam, phishing, or fraudulent communications
- Distribution of malware or harmful content
- Violation of applicable laws or regulations
- Unauthorised access or interference with our systems
5. Subscription and Billing
Subscription terms are defined at the time of account setup. You agree to pay all fees associated with your chosen plan. Billing cycles may be monthly or annual as selected. We reserve the right to modify pricing with reasonable notice.
6. Data and Privacy
Your use of our services is also governed by our Privacy Policy. You retain ownership of your data; we process it only as necessary to provide our services.
7. Service Availability
We strive for high availability but do not guarantee uninterrupted service. Scheduled maintenance will be communicated where practicable. We are not liable for downtime due to circumstances beyond our control.
8. Limitation of Liability
To the maximum extent permitted by law, AirLink shall not be liable for indirect, incidental, special, or consequential damages arising from your use of our services. Our total liability is limited to the fees paid by you in the twelve months preceding the claim.
9. Termination
Either party may terminate the service in accordance with the subscription terms. Upon termination, you must cease use of the service. We may suspend or terminate accounts for breach of these terms or for operational reasons.
10. Changes to Terms
We may update these Terms & Conditions from time to time. Material changes will be communicated via email or through our website. Continued use of our services after changes constitutes acceptance of the updated terms.
11. Contact
For questions about these Terms & Conditions, please contact us via our Contact page.